Reserving a room by phone
Front Desk: Royal Hotel, can I help you?
Tom: Yes. I urgently need a room for tomorrow night, and do you have any vacancies?
Front Desk: Yes, we have. What kind of room would you like?
Tom: I'd like a suite with an ocean view, please.
Front Desk: No problem, sir.
Tom: What is the price of the suite?
Front Desk: It is US$ 280 per night.
Tom: It is a little high. I'm told that your hotel is offering discount now.
Front Desk: Yes, but the offer ended yesterday. I'm sorry.
Tom: Oh, I see. Then do you have anything less expensive?
Front Desk: No, sir. So far it is the least expensive suite for tomorrow night.
Tom: OK, I will take it. By the way, does the price include breakfast?
Front Desk: Yes, it does. Now could I have your name, please?
Tom: My name is Tom Zhang.
Front Desk: Would you kindly spell it for me?
Tom: That is T-O-M, Z-H-A-N-G.
Front Desk: Thank you, I got it. And how long do you expect to stay?
Tom: About three days.
Front Desk: OK. Our check-in time is after 1:00pm. And see you tomorrow.
Front Desk: Thank you. See you.